rekap2dPrivacy Policy
This page describes what we collect when you use rekap2d and how we keep that data protected. We collect personal information — email, name, ID number, address — to set up your account, verify your identity, and process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
We also collect gameplay data (which games you access, betting patterns, account balance history) to detect fraud, comply with applicable law, and improve our service. This policy explains what we do with that information, who has access to it, and what rights you have to view or delete your data.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What data we collect on rekap2d
We collect two broad categories of data: account information and activity data. Account information includes your email address, legal name, national ID number (KTP if you're Indonesian), date of birth, residential address, and phone number. This is mandatory to open an account, verify your identity before withdrawal, and comply with anti-money-laundering regulations.
Activity data includes login timestamps, which games you access, how much you wager and win, deposit and withdrawal history, and IP addresses. We collect this to detect suspicious account behavior (multiple logins from different countries, sudden large deposits followed by withdrawals), prevent fraud, and understand player patterns for service improvement.
Payment information is handled by third-party processors. When you deposit via DANA, e-wallet, mobile banking, or local payment, we do not store your wallet credentials — the payment processor (online payment, e-wallet, etc.) handles that. We store only transaction records: the date, amount, status (success/failure), and wallet name. Bank transfers (mobile banking, local payment, online payment, e-wallet) are processed similarly — we record transaction details but do not store your bank account number directly.
How we use your data
We use your account information to verify your identity, process account creation, and enable deposits and withdrawals. Legal name and ID number are used only for identity verification before your first withdrawal. We compare these against public records to prevent underage access and money-laundering risk.
We use activity data to detect fraud (e.g., account takeover, unusual deposit-withdrawal patterns) and to comply with applicable law and regulations. If we detect suspicious activity, we may temporarily freeze your account and request additional verification. We may also use activity data to improve our service — for example, analyzing which games are slow to load on certain networks and optimizing them.
We do not sell your data to third parties. We do not share your personal information with advertisers or data brokers. We may share limited data with law enforcement, financial regulators, or fraud-investigation agencies if legally required or if we believe a crime has been committed. We disclose this sharing only if compelled by law or in the event of a legal investigation.
Third-party processors and service providers
rekap2d uses third-party service providers for certain functions. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle payment processing and settlement. We share transaction details with these processors but not personal data beyond what is necessary (e.g., transaction amount, date).
We also use cloud-hosting providers to store and process account data. These providers operate under strict contracts requiring them to protect your data and use it only for our operational needs. Our hosting infrastructure may be located outside your jurisdiction; all data transfers comply with industry-standard security.
We do not authorize third-party processors to use your data for their own marketing or business purposes. If you have concerns about how a specific payment processor handles your data, you may contact that processor directly — their privacy policies govern their handling of payment card or wallet data.
Cookies and tracking
Our website and app use cookies to maintain your login session, remember your preferences, and track basic analytics (page views, time spent, which features you use). These cookies are stored on your device and contain no personal information. Most browsers allow you to disable cookies; doing so may prevent you from logging into rekap2d or may degrade your user experience.
We use analytics tools to understand how players interact with our platform — which games are most popular in Jakarta, Surabaya, Bandung, Medan, and Semarang, how often users access Liga 1 betting during Piala AFF season, etc. This information is aggregated and anonymized; we do not track individual players by name or ID. You may opt out of analytics tracking via your browser's privacy settings.
Your rights regarding your data
You have the right to request a copy of the personal data we hold about you. Contact our support team via the app's Help section or email; we will provide a report of your data within 10 business days. You also have the right to request correction of inaccurate data (e.g., if your address is misspelled) — submit a correction request and we will update it.
You may request deletion of your account and associated data. Once deleted, your account cannot be recovered, and all game history and payment records are removed from our live systems. However, we may retain anonymized data for fraud-detection and legal-compliance purposes. Account deletion does not affect your ability to request a payout of any remaining balance before deletion.
Your protections
- We encrypt all data in transit and at rest
- We do not sell or share your data with advertisers
- You can request a copy of your data anytime
Important notes
- We retain data needed for fraud detection and legal compliance
- Payment processors may retain data per their own policies
- Data may be disclosed if required by law or regulation
Policy updates and contact
We may update this privacy policy from time to time. If we make material changes — such as sharing data with new third parties or changing how we store your information — we will notify you via email or in-app message. Your continued use of rekap2d after such notification constitutes acceptance of the updated policy.
If you have questions about our privacy practices, data handling, or your rights, contact rekap2d support via the Help section in the app. English and Indonesian support is available. We will respond to all privacy-related inquiries within 5 business days.
Summary of rekap2d privacy commitments
We collect personal and activity data to operate rekap2d, verify identities, process payments, and prevent fraud. We encrypt all data, do not sell it to third parties, and share it only with essential service providers (payment processors, hosting providers) under strict contracts. You have the right to view, correct, or delete your data anytime.
Our servers and processing may occur outside your jurisdiction. All data transfers comply with industry-standard security. We may disclose data to law enforcement or regulators if legally required.
This privacy policy applies to all rekap2d users regardless of location. Our services are available only where local law permits. Users are responsible for verifying compliance with their jurisdiction's privacy and data-protection regulations.
We view data protection as essential to your trust in rekap2d. Transparency, encryption, and user rights are non-negotiable.